About Course
Overview: Unlock the power of Total Quality Management (TQM) with this comprehensive 5-day program designed to instill the foundational principles and practices that drive continuous improvement and excellence in organizational processes. Participants will delve into the core tenets of TQM, gaining the skills and knowledge needed to foster a culture of quality, enhance customer satisfaction, and achieve operational excellence.
Prerequisites: Basic familiarity with organizational processes is beneficial. Participants should bring a willingness to engage in collaborative learning and apply TQM principles.
Methodology: The course combines theoretical lectures, case studies, group discussions, interactive workshops, and practical exercises. Participants will have the opportunity to develop action plans for implementing TQM principles in their respective organizations.
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