Search

Introduction to Quality Management

Wishlist Share
Share Course
Page Link
Share On Social Media

About Course

Overview: Gain a foundational understanding of quality management principles and practices with the Introduction to Quality Management course. Designed for professionals across industries, this program provides insights into key concepts, methodologies, and tools essential for achieving and maintaining high standards of quality in products and services.

 

Prerequisites: Basic familiarity with organizational processes is beneficial. Participants should have an interest in improving quality within their work environment.

 

Methodology: The course employs a combination of theoretical lectures, practical exercises, case studies, and group discussions. Participants will have the opportunity to apply quality management principles in real-world scenarios.

 

What Will You Learn?

  • Day 1: Fundamentals of Quality Management
  • Defining quality and its significance in business
  • Overview of quality management principles
  • Understanding the role of quality in customer satisfaction
  • Day 2: Quality Management Systems (QMS)
  • Introduction to ISO 9001:2015 and other QMS standards
  • Implementing a QMS for continuous improvement
  • Documentation and record-keeping in quality management
  • Day 3: Quality Tools and Techniques
  • Overview of key quality tools (Fishbone diagrams, Pareto charts, etc.)
  • Statistical process control (SPC) and its applications
  • Root Cause Analysis (RCA) for problem-solving
  • Day 4: Total Quality Management (TQM)
  • Principles and practices of Total Quality Management
  • Employee involvement and empowerment in TQM
  • Continuous improvement and customer focus in TQM
  • Day 5: Implementing Quality Improvement Projects
  • Planning and executing quality improvement projects
  • Measurement and evaluation of project success
  • Creating a culture of quality within an organization

Student Ratings & Reviews

No Review Yet
No Review Yet

Want to receive push notifications for all major on-site activities?