About Course
Course Overview: This targeted 5-day course is designed to provide HR professionals with the essential skills and strategies needed to effectively manage and resolve workplace conflicts. Participants will explore conflict resolution techniques, communication strategies, and mediation approaches to foster a harmonious work environment.
Learning Methodology:
- Interactive workshops, role-playing exercises, and case studies
- Group discussions and peer-to-peer learning
- Skill-building activities and simulations
- Guest speakers and industry experts
- Action planning for implementing conflict resolution strategies
