Leadership in Quality Management

What Will You Learn?

• Day 1: Foundations of Quality Management Leadership
• Importance of Quality Leadership
• Principles of Total Quality Management (TQM)
• Linking Quality Management to Organizational Goals
• Developing a Quality Culture
• Day 2: Quality Management Systems (QMS)
• ISO 9001:2015 Standards and Certification
• Implementing and Maintaining QMS
• Auditing and Continuous Improvement in QMS
• Integrating QMS with Business Processes
• Day 3: Statistical Process Control (SPC) and Six Sigma
• Basics of Statistical Process Control
• Introduction to Six Sigma Methodology
• DMAIC (Define, Measure, Analyze, Improve, Control) Process
• Using Data for Process Improvement
• Day 4: Lean Principles in Quality Management
• Lean Manufacturing and Service Principles
• Value Stream Mapping for Process Optimization
• Kaizen Events for Continuous Improvement
• Lean Leadership Techniques
• Day 5: Leadership in Continuous Improvement
• Building and Leading High-Performance Quality Teams
• Change Management in Quality Improvement
• Sustaining Quality Excellence
• Developing a Quality Management Leadership Roadmap